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Customer Relationship Management |
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Customer Self-Service Summit
Excellent customer care has been the hallmark of the most successful companies, and increasing organizations are looking at various self-service touch points as a way to enhance the overall experience for the customer. The emergence of the technologica... |
Jan 26 '09 | Jan 29 '09 |
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9th Annual Shared Services and Outsourcing Week
After 6 months of submissions, judging and anticipation, the Winners of the Annual Shared Services Excellence Awards are revealed for Europe. The winners of the Annual Shared Services Excellence Awards were announced on 20th May at the Awards Ceremo... |
May 11 '09 | May 14 '09 |
