Web Content 2007 Chicago
Session: Improve Your User’s Experience, Improve Your Bottom Line
Description
Apple, Netflix, Jetblue, & Google. These companies deliver products and services that are similar to their competitors, but they excel in customer experience. Experience can be your competitive differentiator with real and measurable impacts on your bottom line. Brian will explain how user feedback, web analytics, and stakeholder inputs build the foundation for designing better a better user experience
Session Details
| Speakers: |
Brian Winters
|
| Date: | Tuesday, June 19, 2007 8:30 AM - 9:45 AM |
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| Track: | Content Design & Access |
