Documentation and Training: The User Experience

Session: Case Study: Integrating User Assistance into the User Interface
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Session Details
Speakers: Jose Pastor
2.0 stars
Linda Urban
3.0 stars

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Date: Friday, April 20, 2007
10:15 AM - 11:30 AM
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Rating: 2.0 stars
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Track: Content Design and Access
Location: Shaughnessy I
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By: G D
on May 08 2007
at 03:49 PM GMT
2
Welcome to Web 2.0
I really suggest that the speakers pick up 37Signal's book "Getting Real"

There's more to form and error prevention then sidebox messages and help manuals.

Make an interface that meets the user needs and addresses issues before they come up. The interface shown lacks the visual prominence and hierarchy that web 2.0 interface can/should afford.
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